FAQ’s

IonHunt is an online rental company.

Ion Hunt offers easy access to smarter and better lifestyle through renting by following a mottoof “Live Smartly”. Our exclusive collection of furniture, appliances and electronics can be browsed. Youcan choose the tenure for renting and the product would be delivered right at your doorstep hasslefree.

One can follow simple steps to start renting on Ionhunt.
1. Signup on IonHunt
2. Choose the preferred product from our exclusive collection of appliances, electronics, and furniture.
3. Select the tenure preferred by you.(longer tenure = lower results)
4. Proceed with the checkout.
5. Complete the process with your preferred payment mode.
6. Complete the KYC process
You are all done!. The product will be delivered at your doorstep.

We would need some documents for delivering a smooth renting process for you. Our KYC process is mandatory and we require certain documents listed below for profile verification based on your profession.

Working Professional Mandatory Documents
1. Pan Card
2. Selfie
3. Company name and official Email id.

Self Employed
Mandatory Documents
1. Pan Card
2. Selfie
3. GST number

Freelance
Mandatory Documents
1. Pan Card
2. Bank statement
3. Selfie

Students
Mandatory Documents
1. Govt id card
2. Profile pic
3. Bank statement
4. College name
5. Permanent address proof

Additional Documents
We might also ask for the following docs in some cases
1. Parents Bank Statemen
2. Parents Govt id
3. 6 months Bank Statement might be asked to be uploaded in some cases

Sorry, Currently we do not take any alternate documents for the completion of profile verification. You can find the complete list of documents listed above

Yes. A nominal amount is charged as a deposit for safeguarding the product. This deposit can be refunded when the products are returned in good condition

Ionhunt operates in eight cities: Bengaluru, Mumbai, Pune, Delhi, Noida, Gurgaon, Hyderabad and Chennai.
To start renting on Ionhunt, follow these steps: 1. Make sure that you are signed up on Ionhunt 2. Choose the product from our exclusive collection 3. Tap on “Book your plan” 4. Proceed with the payment from Cart page 5. Product will be delivered on the stipulated time.
Yes, You can opt for an early termination. This can be done by requesting for closure of one or more products by informing us 3 days prior tothe preferred date. Early closure charges will be imposed on you as per the contract. You can close your order of one or more products by following the steps given below : 1. Log in to your Ionhunt account on our website. 2. Click on ‘New Request’ and choose ‘Close Subscription’. 3. Select the products you want to return. 4. Pick a preferred return date. 5. Click on confirm.
The Due date of paying rentals is before the 10th of every month. A payment remainder with a link for easy and secure payments would be sent to you to avoid late fee charges. Please note, delayed payment of monthly rentals after the due date will attract a penal interest of 10% or a minimum 50 INR per month till the rent is paid. Non-payment of monthly rental will result in termination of subscription and removal of the product.
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